FAQ's

How long does shipping take?

  • Local shipping: 5–8 business days

  • International shipping: 7–14 business days

Please note: delivery times may vary during holidays or peak seasons.

Can I customize my product (name, text, or design)?

Yes! Some of our products allow personalization (names, dates, or short text).
Make sure to enter the correct details before placing your order.

What if I receive a damaged or wrong item?

We’re really sorry if that happens 💛
Please contact us within 48 hours of delivery with:


  • Your order number

  • Clear photos of the issue

We’ll arrange a replacement or refund as quickly as possible.

Will the print fade after washing?

Our prints are made using high-quality printing techniques.

To keep them looking fresh:


  • Wash inside out

  • Use cold water

  • Avoid direct ironing on print